Data Deletion Instructions

You have the right to request deletion of your personal data and business data from BotKotha at any time. Below are the methods available to delete your data.

1. Log in to your BotKotha dashboard
2. Go to Settings > Profile
3. Scroll to the Danger Zone section
4. Click Delete Account
5. Confirm the deletion by entering your password

Warning: This will permanently delete your account, all connected pages, conversation history, orders, and customer data. This action cannot be undone.

If you want to stop BotKotha from accessing your Facebook Page data without deleting your full account:

1. Go to your BotKotha dashboard
2. Navigate to Facebook > Connected Pages
3. Click the Disconnect button next to any connected page
4. Alternatively, revoke access from Facebook directly:
5. Go to Facebook Settings > Apps and Websites > BotKotha > Remove

You can also request data deletion by emailing us directly:

We will process your request within 7 business days and send you a confirmation once completed.

• Your account profile and credentials
• All connected Facebook Page tokens and configurations
• All conversation history and messages
• Customer profiles, orders, and CRM data
• AI settings, prompts, and memory data
• Analytics and reports associated with your account
• Google Sheets integration tokens and sync configurations

• Aggregated, anonymized analytics that cannot identify you
• Payment and billing records as required by law (up to 7 years)
• Data required to resolve disputes or enforce agreements

When you delete your BotKotha account or disconnect a page, we also send a notification to Facebook to remove any webhook subscriptions. However, you should also:

• Review Facebook's Apps and Websites settings
• Remove BotKotha from your Facebook Business Integrations
• Delete any conversation history stored directly on Facebook/Messenger

If you have any questions about deleting your data or need assistance with the process, please contact our support team.